Customer Pokémon
Customer Pokémon (Japanese オーダーポケモン Order Pokémon) are a group of Pokémon that visit the café in Pokémon Café ReMix. They request a particular dish that the player needs to cook along with the Staff Pokémon in order to progress in the game and obtain rewards. A customer Pokémon may join the staff if its friendship level is high enough. Unlike Pokémon that have already joined the staff, Customer Pokémon do not wear any uniforms.
Friendship level
| This section is incomplete. Please feel free to edit this section to add missing information and complete it. Reason: Explanation of the process to befriend Customer Pokémon. |
Customer Pokémon screen
In the Customer Pokémon screen, players can select which visiting Pokémon they'd like to take an order from. Each portrait will show the reward completing an order for each of the customers will give: hearts, Pokémon cookies or Milestone cookies. Tapping on these portraits will show the details of the order. At the bottom of the screen are the buttons for Heaping Helping and Shuffle customers.

The slots of customer Pokémon can be increased by unlocking new café areas or purchasing the Premium Pass with a max of 4 slots in total.

Heaping helping

Serving a Heaping helping will give +2 increase to the Customer Pokémon's friendship level or +2 cookies upon completing an order. A Heaping helping ticket needs to be used for this feature. When the ticket is used, a message above each customer's portrait will show the extra rewards that will be obtained when the order is cleared.

Heaping Helping bonuses can be stacked with the Happy Bonus effect to obtain even more rewards. The reward bonuses will be shown next to each other above the portrait of the customer Pokémon.

When an order is completed while the Heaping Helping bonus is activated, it will be indicated with a message at the bottom of the screen.

Nearby Pokémon
Nearby Pokémon are chosen with an equal probability from all Pokémon who could visit based on the completed menu items. If the same Pokémon is chosen multiple times, that slot will continue to be shuffled until a different Pokémon is chosen. The list of nearby Pokémon used to search from will reset when all nearby Pokémon have visited or when the player moves on to the next order. Nearby Pokémon will change based on the number of unlocked slots the player has: 6 Pokémon if they have 2 slots; 9 Pokémon if they have 3 slots; 12 Pokémon if they have 4 slots. If the number of Pokémon that can visit the café is fewer than the numbers mentioned, there will be fewer nearby Pokémon.

Shuffle customers
The Shuffle customers function lets the player use golden acorns to bring in different customers from the ones currently visiting the café. The Customer Pokémon chosen to visit by using the Shuffle customer function will be selected as follows:
- The slots will be filled with Nearby Pokémon, with all Pokémon having an equal probability of being chosen.
- If the same Pokémon is chosen multiple times, that slot will continue to be shuffled until a different Pokémon is chosen.
- Pokémon that visit the café with this function will not be available to be chosen when using the Shuffle customers function in the future.
The first attempt is for free. If the player wants to shuffle them again, then the cost increases to 300 golden acorns for the second attempt, 600 golden acorns for the third attempt and 900 golden acorns for the fourth and last attempt. With each attempt, the silhouettes of the Pokémon will be revealed and marked with a green check.

Additional orders
By spending 500 golden acorns, the player can repeat serving an order to the Pokémon they just served. The customer Pokémon available for additional orders will appear in the first slot with a blue frame. If the Shuffle customers option is used, the Additional orders customer will be removed from the options.

This option is especially useful when trying to recruit a Pokémon, given there is no way to know when this customer will visit the café again. It also helps to speed up the recruiting process for Pokémon that require a great amount of hearts to fill its friendship level, or when it's a shiny Pokémon that appeared randomly.

List of regular Customer Pokémon
There are 48 Customer Pokémon that can visit the café depending on the dishes that have been unlocked through Menu Development. All of them except for Xatu, Hisuian Voltorb, Pansage and Slaking can also be obtained through Pelipper Delivery.
Shiny Pokémon
When there's a shiny Pokémon nearby, the Shuffle customers button will be highlighted with a special shine. The silhouette of the shiny Pokémon that is nearby will also show sparkles around it. Shiny Pokémon will also be noticed by Leah with a message.

Certain events increase the chances of shiny Pokémon visiting the café. It is possible to encounter multiple shiny Pokémon customers at the same time, even without active events.

List of Shiny Customer Pokémon
The following shiny Pokémon have a slight chance of visiting the café during regular gameplay. However, some of them have had their encounter chances boosted through time-limited events.
| Customer | Event |
|---|---|
Bulbasaur |
|
Squirtle |
|
Eevee |
|
Togepi |
|
Wobbuffet |
|
Snubbull |
|
Sneasel |
|
Kirlia |
|
Chimchar |
|
Starly |
|
Piplup |
|
Buizel |
|
Munchlax |
|
Lucario |
|
Oshawott |
|
Stoutland |
|
Audino |
|
Minccino |
|
Slurpuff |
Special customers
There are special, limited time events during which customers that don't regularly visit the café will show up. A message underneath its portrait will show the icon of a candy and the extra percentage of them that they will give out upon completing its order.

It is possible to have multiple special customers visiting at once depending on the event. They are also eligible for Additional orders.

| This section is incomplete. Please feel free to edit this section to add missing information and complete it. Reason: List of Event Customer Pokémon |
List of Event-exclusive Customer Pokémon
In other languages
Customer Pokémon
| Language | Title | |
|---|---|---|
| Japanese | オーダーポケモン | |
| Mandarin Chinese | ||
| French | Clients | |
| German | Kunden-Pokémon | |
| Italian | Clienti da servire | |
| Korean | ||
| Spanish | Cliente Pokémon | |
Heaping helping
| Language | Title | |
|---|---|---|
| Japanese | おおもりサービス | |
| Mandarin Chinese | ||
| French | Grosse Ration | |
| German | Sattmacher-Portion | |
| Italian | Porzione abbondante | |
| Korean | ||
| Spanish | Comilona | |
Shuffle customers
| Language | Title | |
|---|---|---|
| Japanese | 呼び込み | |
| Mandarin Chinese | ||
| French | Rafraîchir | |
| German | Werbetrommel | |
| Italian | Invita | |
| Korean | ||
| Spanish | Captar clientes | |
Additional orders
| Language | Title | |
|---|---|---|
| Japanese | 追加オーダー | |
| Mandarin Chinese | ||
| French | Commandes supplémentaires | |
| German | Zusatzbestellung | |
| Italian | Ordine aggiuntivo | |
| Korean | ||
| Spanish | Comanda adicional | |
Nearby Pokémon
| Language | Title | |
|---|---|---|
| Japanese | 近くにいるポケモン | |
| Mandarin Chinese | ||
| French | Pokémon à proximité | |
| German | Pokémon in der Nähe | |
| Italian | Pokémon nei paraggi | |
| Korean | ||
| Spanish | Pokémon cercanos | |
Related articles
| This article is part of Project Sidegames, a Bulbapedia project that aims to write comprehensive articles on the Pokémon Sidegames. |