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Trainer customization

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Trainer Customization artwork

Trainer Customization is a feature in Pokémon X and Y that allows the player to customize their appearance. Players can choose from three skin tones at the beginning of the game, and may further change their hair color, hairstyle, clothing, and accessories in Salons and Boutiques throughout Kalos. Customized trainers will appear in the overworld, on the Player Search System, and in the Pokémon Global Link.


Players may choose from three preset appearances during the game introduction: dark skin with black hair and brown eyes, medium-toned skin with brown hair and gray eyes, and light skin with blond hair and blue eyes. Trainers will start the game with the default outfits worn by the protagonists in their official artwork.

At a certain point in the games, Diantha will assist the player in customizing their appearance at a Boutique and Salon. Further customization options are unlocked at the PR Video Studio in Lumiose City.


Upon entering a salon and speaking to the receptionist, the player may choose a new hair color by selecting the "Color" option, or change their hairstyle entirely by selecting the "Styling" option. The player may change both their hair color and style at the same time. Additional hairstyles are unlocked after attaining more "style" in and around Lumiose City.

Hairstyles also differ by gender. Males have access to Very Short, Short, Medium, and Medium Perm styles. Females have access to Short, Medium, Long, Bob, Ponytail, and Pigtails; each style also has the option of having bangs.


Each boutique in Kalos has a unique selection of clothing and accessories based on the "essence" of its surrounding city. Players may browse through the boutique's selection before entering a fitting room and activating the Trainer Customization screen. The Trainer Customization screen has separate menus for hats, tops, bottoms, full outfits, legwear, bags, and accessories, all of which can be further customized with badges and decorations. Different fanfare effects will appear once the player has finished customizing their appearance.

Boutiques can be found in Santalune City, Lumiose City, Cyllage City, Laverre City, Anistar City, and Snowbelle City.

PR Video Studio

At the PR Video Studio, an NPC will give the player a Lens Case, unlocking the choice to change eye color within the Trainer Customization Screen. Further customization options, such as facial hair for male Trainers, can be accessed via the makeup artist also located in the studio in a similar manner to the hairstylist.

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