Ortiz got into voice acting when one of her brothers took her car and she went to search for it. An employee of Central Park Media accompanied her and mentioned that the company was searching for voice actors. She subsequently auditioned for and landed the role of Deedlit in Record of Lodoss War.
Ortiz has also been involved with voice directing. She is bilingual, speaking both English and Spanish.
Ortiz is one of the original voice actresses on Pokémon. She provided voices for the series until the end of the eighth season, when Pokémon USA and TAJ Productions took over the dubbing and distribution of the series. She later returned to the series in Hungry for the Good Life!. She mostly provides voices for minor characters, but gained a more important role in the Best Wishes series, providing the voice of Ash's Oshawott. She succeeded Theresa Buchheister as the dub's voice director during the ninteenth season.
- Lara Laramie
- Amy Rose (Sonic X and all Sonic games; 2005-2009)
- Nimue (Sonic and the Black Knight)
- Serenity Wheeler (Yu-Gi-Oh! Duel Monsters)
- Tony Tony Chopper (One Piece)
- Lina Inverse (Slayers)
- Tsubasa Shibahime (His and Her Circumstances (Kare Kano))
- Emi Hanner, Yumi Hanner, Azalyn (The Irresponsible Captain Tylor)
- Patina (Magical DoReMi)
- Nanaka Nakatomi (Magic User's Club)
- Deedlit (Record of Lodoss War)
- Shiori Takatsuki (Revolutionary Girl Utena)
- Musa, Icy, Mitzi, Digit (Winx Club) (4Kids version)
- Musa/Icy (Winx Club: Video Game) (Season 1)
- Lisa Brilliant, Mrs. Arrowlsal (F-Zero GP Legend)
- Cherie (Winx Club) (DuArt Film & Video) (Season 7)